Cookies Policy

Cookies are computer files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website.  Cookies can then be sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie. Cookies are widely used in order to make websites work, or to work more efficiently, as well as to provide information to the owners of the website.

Cookies serve many functions, such as enabling you navigate between pages efficiently, remembering your preferences, and generally improving the user experience. Cookies may tell us, for example, whether you have visited our Site before or whether you are a new visitor.

There are two broad categories of cookies:

First party cookies, served directly by us to your computer or mobile device.

Third party cookies, which are served to your device by a third party on our behalf.  We use third party cookies for functionality, performance / analytics, and social media purposes.

Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies', meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies', meaning that they survive after your browser is closed. They can be used by websites to recognize your computer when you open your browser and browse the Internet again.

We may also use web beacons or other similar cookie technologies. When a visitor accesses our Site, a non-identifiable notice of that visit is generated which may be processed by us or by third parties. These web beacons usually work in conjunction with cookies. If you don't want your cookie information to be associated with your visits to these pages, you can set your browser to turn off cookies as described further below. Even if you turn off cookies, however, web beacon and other technologies will still detect your visits to our Site; however, they will not be associated with information otherwise stored in cookies.


We use cookies to:

·         track traffic flow and patterns of travel in connection with our Site; 

·         understand the total number of visitors to our sites on an ongoing basis and the types of internet browsers (e.g., Chrome, Firefox, Safari, or Internet Explorer) and operating systems (e.g. Windows or Mac) used by our visitors;

·         monitor the performance of our Site and to continually improve it; and

·         customize and enhance your online experience. 

We may also use a third party called Google Analytics to gather general information about how people use our website for the purposes of website optimization and analytics.  To find out more about Google Analytics' privacy policies, please visit http://www.google.com/policies/privacy/partners/.

We, or our third-party email service providers, may also include web beacons in e-mail messages to you in order to determine whether messages have been opened and links contained within them have been clicked.


The types of cookies used by us and our partners in connection with the Site can be classified into one of three categories, namely 'essential website cookies', 'functionality cookies', and 'analytics and performance cookies'.  We've set out some further information about each category, and the purposes of the cookies we and third parties set in the following table.

  1. Cookies necessary for essential website purposes

These cookies are essential to provide you with services available through this Site and to use some of its features, such as access to secure areas. Without these cookies, services you have asked for, like transactional pages and secure login accounts, would not be possible.

 

 

Cookie name

Source

Expiry

Purpose

G_ENABLED_IDPS

google

Indefinitely

Helps us improve the content on our sites, by giving us basic tracking information. For example, the number of times a user has visited the Site, which search engine referred the user to the Site, and the search keywords used.

__lc.visitor_id.8566178

www.traveluro.com

3 years

This visitor_id cookie creates a unique identifier for your account

selectedLanguage

www.traveluro.com

Session

Stores user’s current selected language

language_id

www.traveluro.com

Session

Stores user’s selected language for use on the next visit to the site.

kayakclickid

www.traveluro.com

1 year

Identifies transactions originating from Kayak.com.

 

_REFID_TRIP

www.traveluro.com

1 year

Sends back user selections to Tripadviosr

PARTNER_PARAM

www.traveluro.com

1 year

Sends back user selections to Tripadviosr

currency

www.traveluro.com

29 days

Stores user's selected currency.

boolCookiePermissionAllowed

www.traveluro.com

1 year

Determines whether the user permits use of cookies.

  1. Functionality Cookies

Functionality cookies record information about choices you’ve made and allow us to tailor the website to you.  These cookies mean that when you continue to use or come back to the Site, we can provide you with our services as you have asked for them to be provided.  For example, these cookies allow us to:

  • Save your location preference if you have set your location on the homepage in order to receive a localized information;
  • Remember settings you have applied, such as layout, text size, preferences, and colors;
  • Show you when you are logged in; and
  • Store accessibility options.

 

 

Cookie name

Source

Expiry

Purpose

ServerPool

tripadvisor.com

Session

Used by TripAdvisor for viewing embedded content from TripAdvisor, including payment of referral commission fees and user tracking across websites.

TACds

tripadvisor.com

2 months

Used by TripAdvisor for embedding content from TripAdvisor marketing platform on the page sessions including referral commission fees and user tracking across websites.

TASession

tripadvisor.com

Session

Used by TripAdvisor for embedding content from TripAdvisor marketing platform on the page sessions including referral commission fees and user tracking across websites.

TAUnique

tripadvisor.com

2 years

Used by TripAdvisor for embedding content from TripAdvisor marketing platform on the page sessions including referral commission fees and user tracking across websites.

__lc.visitor_id.1520

.livechatinc.com

4 years

LiveChat Plugin

__livechat

.livechatinc.com

4 years

LiveChat Plugin

__livechat_chat

.livechatinc.com

4 years

LiveChat Plugin

__livechat_lastvisit

.livechatinc.com

4 years

LiveChat Plugin

_ga

.livechatinc.com

2 years

Creates a unique ID that is used by LiveChat to generate statistical data on how the visitor uses the website.

_ga

www.traveluro.com

2 years

Creates a unique ID that is used by LiveChat to generate statistical data on how the visitor uses the website.

_gid

www.traveluro.com

 

1 day

Creates a unique ID that is used by LiveChat to generate statistical data on how the visitor uses the website.

 

_hjIncludedInSample

www.traveluro.com

Session

Enables Hotjar to determine whether a visitor to the Site is included in the sample which is used to generate Heatmaps, Funnels, Recordings, etc.

amplitude_idlivechatinc.com

.livechatinc.com

3 years

Used to provide livechat service, and personalise that service for users.

boolCookiePermissionAllowed

www.traveluro.com

1 year

Determines whether the user permits use of cookies

currency

www.traveluro.com

29 days

Stores the user's selected currency.

datr

.facebook.com

2 years

Enables login and signup through Facebook.

fr

.facebook.com

1 year

Enables login and signup through Facebook

lastRskxRun

www.traveluro.com

145 months

Used by Riskified for fraud profiling and prevention.

lc_sso8566178

www.traveluro.com

999 days

Stores users' selections on the site to allow follow through between pages

rCookie

www.traveluro.com

145 months

Used by Riskified for fraud profiling and prevention.

rskxRunCookie

. www.traveluro.com

145 months

Used by Riskified for fraud profiling and prevention.

sb

.facebook.com

2 years

Enables login and signup through Facebook

wd

.facebook.com

3 months

Enables login and signup through Facebook

 

  1. Performance / Analytics Cookies

We use performance/analytics cookies to analyze how the website is accessed, used, or is performing in order to provide you with a better user experience and to maintain, operate and continually improve the website.  For example, these cookies allow us to:

  • Better understand our website visitors so that we can improve how we present our content;
  • Test different design ideas for particular pages, such as our homepage;
  • Collect information about site visitors such as where they are located and what browsers they are using;
  • Determine the number of unique users of the website;
  • Improve the website by measuring any errors that occur; and
  • Conduct research and diagnostics to improve product offerings.

 

 

Cookie name

Source

Expiry

Purpose

1P_JAR

Google 

1 year

Used by Google to display personalized advertisements on, based on a user's recent searches and previous interactions.

 

APISID

Google 

2 years

Used by Google to display personalized advertisements on, based on user's recent searches and previous interactions.

HSID

Google

2 years

Enables Google to collect user information for videos hosted by YouTube.

NID

Google

6 months

Provides a unique ID Google used to identify user preferences and other information, such as preferred language, the number of desired search results to be displayed on a page, and whether or not the user has chosen to turn on Google’s SafeSearch filter.

SAPISID

Google

2 years

 Used by advertising partners to build a profile of the visitor's interests and show relevant ads on other websites. The cookies provides a unique identifier to your browser and device.

 

SID

SID

2 years

Used todisplay personalized advertisements on Google sites based on recent searches and previous interactions.

SIDCC

Google

1 year

Stores information about how the end user uses the website and any advertising that the end user may have seen before visiting the website.

SSID

Google

2 years

Enables Google to collect user information for videos hosted by YouTube.

__cfduid

avuxicdn.com

1 year

 

Tracks amount of use of Avuxi location service on the Site.

utm_params

.hotjar.com

2 years

Analytics

mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel

.hotjar.com

2 years

Analytics

mp_hj_mixpanel

.hotjar.com

2 years

Analytics

optimizelyBuckets

.hotjar.com

2 years

Analytics

optimizelyEndUserId

.hotjar.com

2 years

Analytics

optimizelySegments

.hotjar.com

2 years

Analytics

hubspotutk

.hotjar.com

2 years

Analytics

intercom-lou-c5ke8zbr

.hotjar.com

2 years

Analytics

_ga

.hotjar.com

2 years

Analytics

__hstc

.hotjar.com

 

Analytics

datr

.facebook.com

2 years

Used by Facebook to enables Facebook users to remain logged in to Facebook when revisiting Facebook. It is sent by Traveluro to Facebook when verifying the user's account with Facebook (when the user logs into the Site with his or her Facebook account) or leaving a review on the Site.

fr

.facebook.com

3 months

Used by Facebook to Track specific sessions for marketing purposes.

locale

.facebook.com

 

N/A

Provides information to Facebook to associate functionality of Social Plugin, even if the user is not logged into Facebook.           

sb

.facebook.com

2 years

Used by Facebook to improve friend suggestions.

wd

.facebook.com

3 days

Used by Facebook to improve performance.

1P_JAR

.google.com

1 month

Used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions.

ACCOUNT_CHOOSER

accounts.google.com

2 years

Collects information about how a user uses the Site and any advertising that the user may have seen before visiting the Site.

APISID

.google.com

2 years

Used by Google to display personalized advertisements on Google sites, based on recent searches and previous interactions.

GAPS

accounts.google.com

2 years

Enables Google to collect user information for videos hosted by YouTube.

HSID

.google.com

2 years

Enables Google to collect user information for videos hosted by YouTube.

LSID

accounts.google.com

2 years

Stored on the computer in order to remain connected to your Google account when you visit its service again.

LSOLH

accounts.google.com

1 year

It shares information with Google+ social media.

 

__hstc

.hotjar.com

2 years

Analytics

_ga

.hotjar.com

2 years

Analytics

hubspotutk

.hotjar.com

2 years

Analytics

mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel

.hotjar.com

1 year

Analytics

mp_hj_mixpanel

.hotjar.com

1 year

Analytics

LiveChat_150299708388801708

.livechatinc.com

4 years

Live Chat plugin

LiveChat_150299708388803671

.livechatinc.com

4 years

Live Chat plugin

__lc.visitor_id.1520

.livechatinc.com

Indefinite

Live Chat plugin

__livechat

.livechatinc.com

4 years

Live Chat plugin

__livechat_chat

.livechatinc.com

4 years

Live Chat plugin

__livechat_lastvisit

.livechatinc.com

4 years

Live Chat plugin

_ga

.livechatinc.com

2 years

Live Chat plugin


You have the right to choose whether or not to accept cookies and we have explained how you can exercise this right below.  However, please note that if you choose to refuse cookies you may not be able to use the full functionality of our Site. 

Most browsers allow you to change your cookie settings. These settings will typically be found in the “options” or “preferences” menu of your browser. In order to understand these settings and learn how to use them, please consult the “Help” function of your browser, or the documentation published online for your particular browser type and version.


When using our website, you may be directed to other websites for such activities as surveys, to make payment in currency other than U.S. dollars, or for job applications. These websites may use their own cookies. We do not have control over the placement of cookies by other websites you visit, even if you are directed to them from our website.


If you would like to find out more about cookies and their use on the Internet, you may find the following link useful: All About Cookies


If you have disabled one or more Cookies, we may still use information collected from cookies prior to your disabled preference being set, however, we will stop using the disabled cookie to collect any further information. 


If you have any questions or comments about this cookies policy, or privacy matters generally, please contact us via email at contactus@traveluro.com


We use cookies and similar files or technologies to automatically collect and store information about your computer, device, and usage of our website(s) (together with all subdomains, "Site"), in order to improve their performance and enhance your user experience. We use the general term "cookies" in this policy to refer to these technologies and all such similar technologies that collect information automatically when you are using our Site where this policy is posted.  You can find out more about cookies and how to control them in the information below. 

If you do not accept the use of these cookies, please disable them using the instructions in this cookie policy or by changing your browser settings so that cookies from this Site cannot be placed on your computer or mobile device. Important: disabling cookies on may seriously cripple the user experience and other features on the Site and Services, to the point of rendering them useless.

In this Cookies Policy, we use the term "Traveluro" (and "we", "us" and "our") to refer to Traveluro Ltd. Our Privacy Policy is available at  https://www.traveluro.com/page/Privacy-Policy and our Terms and Conditions are available at https://www.traveluro.com/page/User-Agreement. Capitalized terms not otherwise defined in this Cookies Policy have the same meaning given in our Terms and Conditions.


Traveluro uses Cookies for enhanced user experience and analytics by external tools.

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